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Copyright © 2010 Indeecom Pty Limited. All rights reserved.
Copyright © 2010 Indeecom Pty Limited. All rights reserved.
Indeecom's product development initiatives and support processes are driven by a single philosophy...Empower our users with leading edge online applications and support to secure their competitive advantage. It's only when a user experiences an Indeecom application, that we realise the value of our philosophy.
In planning the application development process we consider the business requirement first and foremost with the technology merely delivering a seamless user experience.
We have provided you with just a few screenshots to demonstrate the outcome of our approach to application development
As a R&D company we are always pushing the boundaries of what technology can deliver the user. To develop TeePee, Indeecom have Adobe’s Flash Catalyst and Adobe's Flex 4. This is an advanced application technology framework and in its Beta stage of commercialisation.
Why should you choose TeePee?
Access the TeePee Application Demo!
Contact an Indeecom Agent Manager?
Download a TeePee Product Brochure?
Agents Welcome Console
TeePee’s CRM was developed to drive the customer acquisition and retention process through ‘CALL TO ACTION’. This process is translated to user’s features on the Agents Welcome Console.
TeePee’s CRM was developed to drive the customer acquisition and retention process through ‘CALL TO ACTION’. This process is translated to user’s features on the Agents Welcome Console.
New Customer Account Profile
Agents can easily capture and manage an in-depth data profile on each of their customer account. From capturing simple contact and billing details to managing billing cycles and payment methods .
Agents can easily capture and manage an in-depth data profile on each of their customer account. From capturing simple contact and billing details to managing billing cycles and payment methods .
Managing Services and Numbers
Assign a single number to a customer account or multi numbers with multiple plans for an integrated communications service provision (Mobile, VoIP, Internet).
Assign a single number to a customer account or multi numbers with multiple plans for an integrated communications service provision (Mobile, VoIP, Internet).
Account Configuration
Agents can set plan rates and automated Account Status reminders through to configuring their customers Hosted PABX functionality (Message Bank, Call Routing, Call Forwarding, etc).
Agents can set plan rates and automated Account Status reminders through to configuring their customers Hosted PABX functionality (Message Bank, Call Routing, Call Forwarding, etc).
Billing and Payment Management
TeePee gives Agents the option to manage their own billing process or assign an Indeecom Billing Assistance Officer to conduct the collections process for overdue accounts, offering real-time payment updates.
TeePee gives Agents the option to manage their own billing process or assign an Indeecom Billing Assistance Officer to conduct the collections process for overdue accounts, offering real-time payment updates.
View Account Transaction History in Real-time
If an Agent elects to manage their customer account queries, TeePee offers the Agent ‘line item’ account transaction history displayed in real-time in a web browser. The power of Indeecom’s technology R&D.
If an Agent elects to manage their customer account queries, TeePee offers the Agent ‘line item’ account transaction history displayed in real-time in a web browser. The power of Indeecom’s technology R&D.
Customer Contact Capture
TeePee comes standard with a browser independent VoIP SIP service as part of the enforced workflow. This ensures that your customer contact is tracked and recorded no matter if your contact is over the phone or entered into the notes section.
TeePee comes standard with a browser independent VoIP SIP service as part of the enforced workflow. This ensures that your customer contact is tracked and recorded no matter if your contact is over the phone or entered into the notes section.
Secure Online Customer Account Area
Agents can integrate a secure online area for their customers to login and review their bills, account balance (Pre-paid), print statements, make payments etc. It can also be 'skinned' to match an Agents website.
Agents can integrate a secure online area for their customers to login and review their bills, account balance (Pre-paid), print statements, make payments etc. It can also be 'skinned' to match an Agents website.
